FAQs

Yes. Jaypet is a pet apparel manufacturer built on the manufacturing foundation of Pearl Shine Knitwear, a family-run knitwear manufacturing business with over 30 years of production experience. We offer both OEM and ODM services, as well as private label and custom development support for modern pet brands, boutiques, retailers, wholesalers, and online sellers.

Our MOQ depends on the product category, construction, materials, and customization level. In general, MOQ starts from around 100 pieces per style, but it may vary depending on the product and project details. For more accurate MOQ suggestions, please contact us with your style references and quantity plan.

Yes. We recommend starting with a sample first, especially for new developments or customized styles. Sampling helps confirm fit, materials, workmanship, and overall product direction before moving to bulk production.

Sample lead time is usually around 1 week, depending on the style complexity, material availability, and level of customization. More detailed or highly customized products may require additional development time.

Typical production lead time is around 3–6 weeks, depending on the order quantity, product complexity, materials, and final order details. The exact timeline is confirmed after sample approval and order confirmation.

Yes. This is one of Jaypet’s key strengths. We understand that different dog breeds have different body shapes and fit needs, so we can adjust sizing based on breed type, target market, and customer requirements to create better-fitting products.

Jaypet has an internal QC team that follows product checking and inspection during both sampling and bulk production. This helps us maintain better consistency in fit, workmanship, materials, and finishing, while giving customers more confidence in product quality.

Jaypet provides one-to-one support, regular updates, and transparent communication throughout the process. We also support video meetings when needed, so customers can better understand sample progress, production status, and order updates more clearly.